When did you last compliment one of your team on the great job they are doing for your organisation?
If you’re committed to investing in your team, positive acknowledgement will be part of your daily conversation with team members.
For the majority of businesses, your most important asset is your human resources. Your business will suffer if you expect to maintain a happy, motivated team of people without providing positive, forward thinking leadership.
To be successful in today’s business climate, you need employees who can react to issues beyond specific skills for their particular job. They need good core business skills, which include:
- Customer service
- Marketing
- Corporate
- Communication
- Being a team player
- Use of new technology.
You need to constantly be thinking about the professional development of your team. It’s not only important to the attitude and job satisfaction of your employees, but also to gain a competitive advantage over your competitors.
It doesn’t just happen. Your business has to be prepared to:
- Invest time and money into training programmes
- Make the commitment to communication and leadership
- Put into place effective business plans that include effective delegation to employees
- Encourage teamwork and communication both ways in the organisation.
Forward thinking
To be an employer of excellence you need to have developed a reputation as being a caring, considerate, forward thinking employer, who communicates with, leads and encourages employees.
If you do that, you will attract the best candidates and significantly improve your business through the performance of one of the key assets, which in most instances, does not appear on the balance sheet. Often it is the secret weapon that explains why one business performs outstandingly and others wither and die – the business’s investment in human resources!
It is not something that just happens. It has to be planned and continually reviewed and requires real commitment from the management team. But if you do it properly your business will benefit
